A calm, cared for space
Our play areas include a maze, climbing walls, a trampoline, an obstacle course, a tree house, a library and an outdoor garden. The setting is calm, with no flashing lights or overwhelming noise, and there are no arcade games.
We are open Monday to Saturday from 8:30 AM to 9 PM and Sunday from 9 AM to 9 PM, with last admission 1 hour before closing.
Cleaning
- High-touch surfaces and toys are wiped at opening and throughout the day.
- Toilets are checked, cleaned and restocked throughout the day.
- Floors are cleaned throughout the day.
- The venue has a regular full disinfection.
Safety checks
- Every morning before opening, we do a safety walk to make sure exits are clear and to check the maze, trampoline and tree house.
- Equipment is checked during the day.
- Sockets have safety covers.
- CCTV is in place.
Supervision
Our staff oversee the play areas, but children must always be with a parent, guardian or arranged caregiver during their visit. At the end of a visit or activity, children are handed directly back to their parent or guardian.
The Toddler Zone
Our Toddler Zone is for children from 6 to 36 months, with soft, age-appropriate equipment. Toddlers need direct adult supervision at all times, so please stay close while your little one explores.
See our toddler soft play page for more about visiting with babies and toddlers.
Shoes and socks
Shoes come off before the play areas, and shoe storage is available.
Grip socks are required for walking children and adults in the play area. We sell them at reception, but they can run out, so it is best to bring your own. Babies who are not walking yet can wear normal socks.
Food, allergies and health
Outside food and drink are not allowed, except birthday cake or cupcakes for a booked party, which are served in the parent lounge. No food or drink is allowed in the play area. Kids Hub is not a nut-free venue, so please tell us about any allergies in advance.
To keep everyone well, children who are unwell or contagious should not attend.
Facilities for families
- A parent lounge with Wi-Fi, where coffee and drinks are sold.
- A washroom with a baby changing table.
- Strollers are welcome.
- Covered parking on B1 with lift access, with 2 hours of parking validation.
Have a question before you visit? Our FAQ covers hours, ages, socks, parking, food, prices and parties.